A leading automotive service provider in Tyler, Texas, is looking for a Customer Service/Sales Associate. This role involves managing customer interactions, providing sales support, and performing basic vehicle services. Candidates with retail sales, automotive experience, and a growth mindset are preferred. High School Diploma or equivalent is required. The company offers a supportive onboarding experience and opportunities for professional development in a diverse work environment.
Qualifications
Valid automobile driver's license is required.
Previous consumer retail sales experience is advantageous.
Ability to learn and perform basic vehicle service tasks.
Responsibilities
Customer service, sales, and issue resolution.
Perform basic vehicle services and manage store operations.
Engage in both front and back shop tasks as needed.
Skills
Customer service
Sales experience
Basic vehicle service tasks
Problem resolution
Education
High School Diploma or equivalent
2 year degree or relevant certification
Job description
* Customer service, sales, customer issue resolution- 75%.* Basic vehicle service tasks, oil, tires, fluids- 25%.* Store operations, opening/closing, inventory, displays- as needed basis.- Learn all aspects of store operations and flex between front/back shop tasks.## PREFERRED QUALIFICATIONS* 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.* Previous consumer retail sales experience.* Previous automotive experience a plus.* Previous management/supervisory experience a plus.* High School Diploma or equivalent.* Valid automobile driver's license.* Customer service and career growth mindset.* Ability to learn and perform basic vehicle service tasks.* Ability to learn and operate store systems.* A supportive and engaging onboarding experience to ensure a smooth transition into our team.* The opportunity to develop and grow, through training and regular mentorship.* Corporate Social Responsibility activities.* A truly global, dynamic and challenging work environment.* Agility and work/life effectiveness and your long-term well-being.* A diverse and inclusive team.