Store Manager

BIG O TIRES - PINOLE; Concord (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Job summary

BIG O TIRES - PINOLE seeks an Automotive Store Manager to direct daily retail store operations and drive sales growth while delivering an exceptional customer experience on the floor.

You will inspire, motivate, and develop the store team, setting expectations for performance, standards, and profitability. Manage expenses, protect assets, and maintain cleanliness and merchandising across all areas.

Qualifications

• Experience in a management capacity overseeing sales and bottom-line performance.
• Ability to lead a team to achieve budgeted goals and profitability.
• Strong customer engagement and frontline leadership.
• Bilingual Spanish skills are a plus; English proficiency required.

Responsibilities

• Hire, train, schedule, and evaluate store staff per company policies.
• Drive sales and profitability to meet or exceed store budgets.
• Identify growth opportunities and improve profitability.
• Monitor KPI performance and align employee expectations.
• Manage payroll and controllable expenses within the P&L.
• Ensure cleanliness and brand standards on sales floor and back areas.
• Provide regular feedback to employees and ensure customer care standards.

Skills

Store management

Leadership

Customer service

Spanish language (nice to have)

Communication

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts

Position Summary

As an Automotive Store Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit. The Store Manager drives sales growth as the leader of the customer experience on the sales floor.

You will have the great responsibility to inspire, motivate, lead and develop an entire store team. You will provide leadership and direction to the store staff and successfully champion business strategies, vision and values. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed.

Essential Duties and Responsibilities

• Hires, trains, assigns duties and schedules work hours, monitors and evaluates job performance, disciplines, and terminates employees in accordance with company procedures and policies
• Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals
• Looks for opportunities to grow the business and improve profitability
• Understands the impact surrounding KPI's and level sets employee expectations to achieve positive results
• Maintains payroll and controllable expenses on P&L
• Personally demonstrates high level of customer engagement and sets expectations for team
• Ensures company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area
• Provides clear and consistent feedback to employees on a regular basis
• Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness
• Ensure compliance with OSHA and Federal and State Environmental regulations

Qualifications

• Experience in a management capacity where managing team sales and bottom-line performance is a must
• Automotive industry experience
• Can speak, read and write English. Spanish speaking is a plus
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to speak effectively before customers and employees
• Valid driver's license

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.