Automotive Tire and Service Store Store Manager

BIG O TIRES - Sellersburg; Sellersburg (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Weekly Pay

Paid Time Off

Employee Discount Program

Employee Assistance Program

Uniforms Provided

Pay based on experience and certs

Job summary

BIG O TIRES - Sellersburg is seeking a results-driven Store Manager to lead daily operations, inspiring a high-performing team while delivering a five-star customer experience.

You will oversee staffing, training, scheduling, inventory, service quality, and store budgets, partnering with the franchise owner to achieve financial goals and sustain profitable growth.

This role requires strong leadership, data-driven decision making, and commitment to safety and compliance.

Qualifications

• Associates Degree in Business management or related field or equivalent work experience.
• Excellent communication skills and the ability to train, lead, and develop teams while meeting or exceeding sales goals.
• Excellent organizational skills and the ability to maintain schedules and deadlines with dependability.
• Ability to influence and motivate a team to achieve set goals and objectives.
• Problem solving, inventory management, merchandising and customer service knowledge; ASE certification recommended but not required.

Responsibilities

• Ensure the store operates profitably and meets or exceeds goals set by the store owner.
• Develop clear goals and actionable plans in alignment with overall store objectives.
• Drive sales and implement processes to promote efficient and profitable store operations.
• Manage all aspects of employee performance including scheduling, training, HR matters, and supervision.
• Manage all staffing needs in accordance with performance, budgets and shop goals.
• Foster a five-star customer experience and uphold high standards of service and work quality.
• Oversee inventory management, equipment maintenance, and cleanliness of store and property.
• Maintain and address property and building needs, coordinating repairs or improvements as needed.
• Manage store budgets, paperwork, and administrative duties per owner requirements.
• Demonstrate a 'Lead from the Front' work ethic and set an example for the team.
• Monitor and analyze store performance metrics and implement strategies for improvement.
• Resolve customer concerns promptly to ensure satisfaction and retention.
• Ensure compliance with company policies and local, state, and federal regulations.

Skills

Leadership

Communication

Team Management

Sales Driven

Organizational Skills

Analytical Thinking

Budgeting

Education

Associates Degree in Business management or related field

Job description

Benefits:

Free uniforms

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

The Store Manager is a self-driven and self-reliant leader responsible for the overall success, profitability, and performance of the store. This individual is accountable for achieving and exceeding financial goals while ensuring a five-star customer experience. Collaborating closely with the Store Owner, the Store Manager manages all aspects of store operations, including staff, sales, service, and property maintenance.

-Some Benefits include -

• Dental
• Vision
• Life Insurance
• 401k
• Disability
• Accident Insurance
• Legal Shield
• Paid Time Off
• Weekly Pay
• Employee Discount Program
• Employee Assistance Program
• Uniforms Provided
• Pay based on experience and certifications

• Position Description-

Lead. Inspire. Drive Results.

The Store Manager is a self-driven and self-reliant leader responsible for the overall success, profitability, and performance of the store. This individual is accountable for achieving and exceeding financial goals while ensuring a five-star customer experience. Collaborating closely with the Store Owner, the Store Manager manages all aspects of store operations, including staff, sales, service, and property maintenance.

• Self-Reliant: Takes full responsibility for store success, performance, and profitability.
• Leadership: Inspires, motivates, and develops staff to achieve their best.
• Customer Focus: Dedicated to providing a five-star experience for every guest.
• Analytical Thinking: Uses data and KPIs to drive decision-making and continuous improvement.
• Organizational Skills: Effectively manages multiple priorities and store operations seamlessly.
• Adaptability: Can develop, alter or shift habits and processes for the purpose of development.
• Sales Driven: Shows the ability to sell store services and drive profitability throughout the store. A proven track record of profit, development and store growth is required

-Essential Duties and Responsibilities-

• Ensure the store operates profitably and meets or exceeds goals set by the store owner.
• Develop clear goals and actionable plans in alignment with overall store objectives.
• Drive sales and implement processes to promote efficient and profitable store operations.
• Manage all aspects of employee performance including scheduling, training, HR matters, and general supervision.
• Manage all staffing needs in accordance with performance, budgets and shop goals
• Foster a five-star customer experience and uphold high standards of service and work quality.
• Oversee inventory management, equipment maintenance, and ensure cleanliness of store and property.
• Maintain and address property and building needs as they arise, coordinating repairs or improvements as needed.
• Manage store budgets, maintain accurate paperwork, and perform administrative duties per store owner requirements.
• Demonstrate a "Lead from the Front" work ethic, setting a strong example for all team members.
• Monitor and analyze store performance metrics and implement strategies for continual improvement.
• Resolve customer concerns promptly, ensuring satisfaction and retention.
• Work alongside administrative representatives to maintain accurate documents and files.
• Ensure compliance with all company policies and local, state, and federal regulations.

Communicate effectively with staff and store owner to support a collaborative work environment.

• Qualifications -

-Proven ability to manage, drive and deliver financial results while controlling costs. Must be proven.

• Associates Degree in Business management or related field or equivalent work experience. -Excellent communication skills, and the ability to train, lead, and develop teams while meeting or exceeding sales goals. -Excellent organizational skills and the ability to maintain schedules, deadlines and shows dependability and consistency. -Ability to influence and motivate a team to achieve set goals and objectives.

-Ability to problem solve, manage inventory, merchandising, and customer service -Knowledge in automotive sales and service. ASE certificated recommended but not required. -Ability to work off days or as needed based on store staffing. -Able a pass a Motor Vehicle and Background Check. -Ability to accurately manage inventory. -Experience with managing employees of 10 or more. -Proven track record in customer service. -Committed to processes and shows dependable attendance.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.