A leading tire and automotive company in Franklin, TN, is seeking a customer-focused individual for a dual role involving sales and basic vehicle service tasks. The ideal candidate will possess a high school diploma and have experience in retail and customer service, with a growth mindset for career development. Responsibilities include resolving customer issues, performing vehicle service tasks, and assisting in store operations. Join a diverse team with opportunities for mentoring and professional growth.
Qualifications
Previous consumer retail sales experience.
Previous automotive experience a plus.
Previous management/supervisory experience a plus.
Responsibilities
Resolve customer issues and manage sales.
Perform basic vehicle service tasks like oil changes and tire services.
Assist with store operations including opening/closing and inventory.
Skills
Customer service
Sales skills
Basic vehicle service tasks
Ability to learn store systems
Education
High School Diploma or equivalent
2 year degree or non-traditional education
Job description
* Customer service, sales, customer issue resolution- 75%.* Basic vehicle service tasks, oil, tires, fluids- 25%.* Store operations, opening/closing, inventory, displays- as needed basis.- Learn all aspects of store operations and flex between front/back shop tasks.## PREFERRED QUALIFICATIONS* 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.* Previous consumer retail sales experience.* Previous automotive experience a plus.* Previous management/supervisory experience a plus.* High School Diploma or equivalent.* Valid automobile driver's license.* Customer service and career growth mindset.* Ability to learn and perform basic vehicle service tasks.* Ability to learn and operate store systems.* A supportive and engaging onboarding experience to ensure a smooth transition into our team.* The opportunity to develop and grow, through training and regular mentorship.* Corporate Social Responsibility activities.* A truly global, dynamic and challenging work environment.* Agility and work/life effectiveness and your long-term well-being.* A diverse and inclusive team.