Store Manager

RoShay Services; Latrobe (Westmoreland County); On-site; USD 45,000 - 70,000; Full time

Job summary

RoShay Services seeks a Store Operations Manager to lead day-to-day store activities, recruit and train staff, and evaluate performance. You will implement ordering, stocking, presentation, and customer service standards while maintaining safety and policy compliance.

The role involves overseeing opening/closing procedures, managing inventories, and ensuring accurate cash handling in a fast-paced retail environment. Strong leadership and communication are essential.

Qualifications

• Ability to interpret documents and perform mathematical calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication and interpersonal skills.
• Experience with recruiting, hiring, counseling, and legal compliance.
• Strong organizational skills and problem-solving abilities.
• Preferred high school diploma or equivalent; management experience in retail is a plus.
• Bilingual skills may be preferred for certain locations.

Responsibilities

• Recruit, select, and retain qualified employees; conduct performance reviews and recommend pay and advancement.
• Train staff, communicate expectations, and foster a safe, secure shopping environment.
• Oversee daily store operations, including opening and closing procedures.
• Analyze financial statements to identify trends and control expenses.
• Manage inventory levels, ordering, and merchandise presentation according to established standards.
• Ensure cash handling accuracy, store security, and compliance with policies.
• Provide superior customer service and maintain a well-organized, safe store environment.
• Complete all required documentation and ensure employee adherence to policies.

Skills

Cash handling

Inventory management

Merchandising

Communication

Recruiting

Team leadership

Retail management

Bilingual

Education

High school diploma or equivalent

Job description

Role Overview

Responsible for managing store operations, staff recruitment, training, and performance evaluations. Ensures effective implementation of processes including ordering, stocking, presentation, and customer service. Maintains store safety, cleanliness, and security while adhering to company policies.

Role Overview

Responsible for managing store operations, staff recruitment, training, and performance evaluations. Ensures effective implementation of processes including ordering, stocking, presentation, and customer service. Maintains store safety, cleanliness, and security while adhering to company policies.

Key Responsibilities

• Recruit, select, and retain qualified employees; conduct performance reviews and recommend pay and advancement.
• Train staff, communicate expectations, and foster a safe, secure shopping environment.
• Oversee daily store operations, including opening and closing procedures.
• Analyze financial statements to identify trends and control expenses.
• Manage inventory levels, ordering, and merchandise presentation according to established standards.
• Ensure cash handling accuracy, store security, and compliance with policies.
• Provide superior customer service and maintain a well-organized, safe store environment.
• Complete all required documentation and ensure employee adherence to policies.

Qualifications & Skills

• Ability to interpret documents and perform mathematical calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication and interpersonal skills.
• Experience with recruiting, hiring, counseling, and legal compliance.
• Strong organizational skills and problem-solving abilities.
• Preferred high school diploma or equivalent; management experience in retail is a plus.
• Bilingual skills may be preferred for certain locations.

Physical And Working Conditions

• Frequent standing, walking, bending, and lifting up to 40-55 pounds.
• Use of equipment such as scanners, pricing guns, and carts.
• Regularly operate in a fast-paced environment, occasionally outdoors.
• Must have reliable transportation for store-related duties.