Store Manager

Mental Health Association of Rochester; Cheswick (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Mental Health Association of Rochester is seeking a Store Manager to lead all store operations, including staffing, training, and customer service. The role requires strong oversight of inventory, merchandising, and financial controls to ensure a safe, organized shopping environment.

You will analyze sales data, manage opening/closing procedures, and promote compliance with labor laws and company policies. Ideal candidates have retail management experience, solid communication and leadership

Qualifications

• Experience in retail management preferred.
• Must be able to lift up to 40 pounds regularly and perform physical tasks such as bending and standing for long periods.
• May require bilingual skills in Spanish depending on location.
• Knowledge of labor laws and safety guidelines.

Responsibilities

• Oversee all store operations, including staffing, training, and customer service.
• Analyze sales and expenses to identify trends and opportunities.
• Manage opening/closing, scheduling, and safety protocols.
• Control inventory levels and place orders to meet targets.
• Maintain store presentation, signage, and pricing to standards.
• Ensure cash handling and security procedures are followed.
• Deliver excellent customer service and foster a positive store environment.
• Document and report accurately according to company policies.

Skills

Cash handling

Inventory management

Merchandising

Staff leadership

Communication

Problem solving

Reading & basic math

Education

High school diploma or equivalent

Job description

Role Overview

The Store Manager oversees all store operations, including staffing, training, inventory management, merchandising, financial controls, and customer service. They ensure proper staffing, conduct performance evaluations, and promote a safe, organized shopping environment. Responsibilities include analyzing sales and expenses, controlling inventory levels, and maintaining store presentation according to company standards.

Role Overview

The Store Manager oversees all store operations, including staffing, training, inventory management, merchandising, financial controls, and customer service. They ensure proper staffing, conduct performance evaluations, and promote a safe, organized shopping environment. Responsibilities include analyzing sales and expenses, controlling inventory levels, and maintaining store presentation according to company standards.

Key Responsibilities

• Recruit, select, train, and evaluate employees, ensuring compliance with labor laws and company policies.
• Manage store opening and closing, staffing levels, and safety protocols.
• Analyze financial and operational data to identify trends and opportunities for improvement.
• Order merchandise to meet stock targets and oversee inventory accuracy.
• Ensure merchandise presentation, signage, and pricing adhere to standards.
• Maintain cash handling and security procedures, ensuring financial integrity.
• Deliver exceptional customer service and foster a positive store environment.
• Ensure store cleanliness, safety, and proper tool/equipment availability.
• Complete documentation accurately and timely, following company policies.

Qualifications & Skills

• Ability to read, interpret documents, and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication, interpersonal, organizational, and problem-solving skills.
• Experience in retail management preferred; high school diploma or equivalent recommended.
• Ability to lift up to 40 pounds regularly, with occasional lifts up to 55 pounds, and perform physical tasks such as bending and standing for extended periods.
• May require bilingual skills in Spanish depending on location.

Additional Attributes

• Support a collaborative team environment, demonstrate responsiveness to customer needs, and uphold company values.
• Maintain compliance with safety, security, and employment regulations.
• Adapt to a fast-paced environment with frequent movement and physical activity.