Store Leadership Trainee – Operations Lead

truenorth Convenience Stores; Marion (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

True North is seeking an Assistant Manager to oversee daily store operations, lead staff, and ensure a fast, friendly guest experience. You will manage staffing, inventory, cash controls, and maintenance, while providing direction and feedback to team members.

The role emphasizes hands-on leadership, strong customer service, and the ability to train and supervise others to meet company standards. A high school diploma and reliable transportation are required.

Qualifications

• Must possess strong customer service and problem-solving skills.
• Experience coordinating staff, scheduling, and supervising others is preferred.
• Knowledge of food service and safety/cash handling guidelines is a plus.

Responsibilities

• Provide active, visible floor leadership during shifts and support team in real time.
• Deliver prompt, courteous customer service per company standards.
• Process transactions accurately at POS and maintain cash controls.
• Maintain a clean, safe, and organized store environment.
• Assist with food service tasks following safety and sanitation requirements.
• Recruit, train, and onboard new team members; communicate shift activities to management.

Skills

Customer service

Leadership

Scheduling

Cash handling

Food service

Education

High school diploma

Job description

True North is seeking an Assistant Manager to oversee daily store operations, lead staff, and ensure a fast, friendly guest experience. You will manage staffing, inventory, cash controls, and maintenance, while providing direction and feedback to team members.

The role emphasizes hands-on leadership, strong customer service, and the ability to train and supervise others to meet company standards. A high school diploma and reliable transportation are required.