Store Leadership Trainee

truenorth Convenience Stores; Round Lake Beach (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Job summary

True North is hiring an Assistant Manager in Illinois to oversee daily store operations, including staffing, training, and scheduling. You will lead shifts, manage customer interactions, and ensure a clean, safe environment while upholding policies.

The role requires strong people skills, cash handling accuracy, and the ability to train and supervise team members to deliver a fast, friendly guest experience.

Qualifications

• High school diploma or equivalent required.
• Prior customer service or cashier experience preferred.
• Previous supervisory experience is a plus.

Responsibilities

• Provide active, visible floor leadership during shifts and support team members.
• Deliver prompt, courteous customer service in line with company standards.
• Acknowledge customers, assist with products and services, and resolve issues per policy.
• Process transactions accurately using the POS system and uphold cash controls.
• Maintain a clean, safe store environment and ensure proper merchandising.
• Recruit, train, and develop new team members; supervise staff on duty.

Skills

Customer service

Cash handling

Leadership

Staffing

Retail operations

Education

High school diploma or equivalent

Tools

POS system

DVR system

Job description

True North is hiring an Assistant Manager in Illinois to oversee daily store operations, including staffing, training, and scheduling. You will lead shifts, manage customer interactions, and ensure a clean, safe environment while upholding policies.

The role requires strong people skills, cash handling accuracy, and the ability to train and supervise team members to deliver a fast, friendly guest experience.