Retail Team Lead — Elevate In-Store Experience

Columbia Sportswear Company; North Carolina; On-site; USD 42,000 - 54,000; Full time

Job summary

Columbia Sportswear Company in North Carolina is seeking a Retail Supervisor to join the Store Leadership Team. You will provide leadership and direction to associate-level staff in an assigned area, ensuring smooth store operations and a memorable customer experience.

The role emphasizes coaching, training, and maintaining store procedures, collaborating with leadership on policies, and upholding company standards. A background in retail supervision and strong communication are preferred.

Qualifications

• No formal education required; HS diploma or GED preferred.
• 2-5 years of experience in a retail supervisory role.
• Experience operating a POS system and in-store computer systems.

Responsibilities

• Oversee the day-to-day work of associate level staff.
• Provide direction, training, and coaching to team members to ensure smooth store operations and customer experience.
• Supervise department profitability through receiving, replenishing, and processing tasks.
• Foster store culture through teamwork and professional conduct.
• Collaborate with the store leadership team on policies, procedures and standards.
• Maintain company standards and resolve issues to ensure quality.

Skills

POS system

Customer service

Communication skills

Education

High School Diploma or GED preferred

Job description

Columbia Sportswear Company in North Carolina is seeking a Retail Supervisor to join the Store Leadership Team. You will provide leadership and direction to associate-level staff in an assigned area, ensuring smooth store operations and a memorable customer experience.

The role emphasizes coaching, training, and maintaining store procedures, collaborating with leadership on policies, and upholding company standards. A background in retail supervision and strong communication are preferred.