Store Leadership Lead - Elevate Customer Experience

Columbia Sportswear; Norfolk (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401k with company match

Medical/dental/vision insurance

Employee discounts

Job summary

Columbia Sportswear is seeking a Retail Supervisor in Norfolk, VA to lead associate-level staff within a designated area of the store. You will drive daily operations, coach team members, handle replenishment, and support a memorable customer experience in line with company values.

The role requires 2–5 years of supervisory experience, strong communication skills, and proficiency with POS systems. A flexible retail schedule is expected, and the company provides competitive benefits, including a

Qualifications

• 2–5 years of experience in a supervisory/leadership role
• Experience operating a POS system and in-store computerized systems
• Effective communication with team, leadership, and customers

Responsibilities

• Oversees day-to-day work of associate-level staff
• Provide direction, coaching, and training to store team
• Supervise department profitability through receiving, replenishing, and processing
• Foster store culture through teamwork and professional behavior
• Collaborate with store leadership on policies and standards
• Ensure adherence to procedures and quality standards

Skills

Store leadership experience

POS system experience

Communication skills

Education

High School Diploma or GED preferred

Tools

POS system

Job description

Columbia Sportswear is seeking a Retail Supervisor in Norfolk, VA to lead associate-level staff within a designated area of the store. You will drive daily operations, coach team members, handle replenishment, and support a memorable customer experience in line with company values.

The role requires 2–5 years of supervisory experience, strong communication skills, and proficiency with POS systems. A flexible retail schedule is expected, and the company provides competitive benefits, including a