Store Leadership Supervisor: Elevate Customer Experience

Columbia Sportswear Company; Sunbury, Northern (OH, KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

401k with company match

Medical, Dental, Vision, Life, and Dis

FSAs & HSA

EAP + counseling

Wellness & Discounts

Generous time off

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to lead a store team in Sunbury, OH. You will oversee daily operations, guide and coach associates, and ensure excellent customer service while upholding store procedures and company standards.

This role requires 2-5 years of experience in a retail environment, strong communication, and the ability to work flexibly in a dynamic retail setting. Benefits include a robust benefits package and opportunities to contribute to a growing active

Qualifications

• 2-5 years of experience in position or specialization.
• Experience using POS systems and in-store tech is preferred.
• Strong communication and leadership abilities to guide a diverse team.

Responsibilities

• Oversee day-to-day work of associate staff and provide guidance.
• Train and coach team members to ensure efficient store operations.
• Supervise department to optimize profitability and customer experience.
• Maintain store culture through teamwork and leading by example.
• Collaborate with store leadership on policies, procedures and standards.

Skills

Leadership

Communication

Staff coaching

Customer service

Education

High School Diploma or GED preferred

Tools

POS system

In-store systems

Telephone

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to lead a store team in Sunbury, OH. You will oversee daily operations, guide and coach associates, and ensure excellent customer service while upholding store procedures and company standards.

This role requires 2-5 years of experience in a retail environment, strong communication, and the ability to work flexibly in a dynamic retail setting. Benefits include a robust benefits package and opportunities to contribute to a growing active