Store Leadership & Sales Strategist

Abercrombie & Fitch Co.; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Abercrombie & Fitch Co. in Chicago is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership.

You will drive sales by analyzing the business and delivering best-in-class customer service while overseeing daily store operations, including opening and closing routines and improving efficiency across processes. This role leverages styling expertise, floorset updates, product knowledge, and talent development—from recruiting and training to engagement.

Qualifications

• Experience managing store operations including opening/closing routines.
• Proven ability to supervise salesfloor and stockroom with customer service focus.
• Staffing, scheduling and payroll management experience.
• Staff training and development capabilities.
• Product knowledge and brand awareness with sales skills.
• Strong visual merchandising and floor set execution.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

People management

Sales analysis

Visual merchandising

Staff training

Retail operations

Communication

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Chicago is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership.

You will drive sales by analyzing the business and delivering best-in-class customer service while overseeing daily store operations, including opening and closing routines and improving efficiency across processes. This role leverages styling expertise, floorset updates, product knowledge, and talent development—from recruiting and training to engagement.