Store Leader: Sales, Service & Team Growth

Abercrombie & Fitch Co.; Chicago (IL); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch Co. seeks an Assistant Manager in Chicago to drive sales and lead daily store operations. You will oversee opening/closing, supervise the sales floor and stockroom, and manage staffing, payroll, and training for non-management staff.

You’ll leverage product knowledge and brand standards to boost customer satisfaction, create compelling displays, and analyze reports to guide decisions. This role requires energy, initiative, and a passion for fashion in a fast-paced environment.

Qualifications

• Bachelor's degree OR 1 year supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of fashion trends and brand standards.
• Ability to coach and develop staff and multi-task in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Communication

Team leadership

Detail orientation

Education

Bachelor's degree OR 1 year supervisory experience

Job description

Abercrombie & Fitch Co. seeks an Assistant Manager in Chicago to drive sales and lead daily store operations. You will oversee opening/closing, supervise the sales floor and stockroom, and manage staffing, payroll, and training for non-management staff.

You’ll leverage product knowledge and brand standards to boost customer satisfaction, create compelling displays, and analyze reports to guide decisions. This role requires energy, initiative, and a passion for fashion in a fast-paced environment.