Retail Assistant Manager: Lead Sales, Service & Store Ops

A&F Stores, Inc.; Chicago (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive incentive bonus

Paid time off

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Paid parental leave

401(k) with company match

Training and development

Job summary

Abercrombie & Fitch Co. in Chicago is seeking an Assistant Manager – Retail Store to blend business strategy with daily operations and people leadership.

You will oversee staffing, training, visual merchandising, customer service, and inventory controls while driving sales and representing the brand values. The role requires a customer-focused mindset and the ability to coach staff in a fast-paced environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling and payroll operations.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness, driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision-making.
• Protect store assets and perform inventory control.
• Operate register/point-of-sale systems.
• Fulfill omni-channel orders.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Communication

Team leadership

Interpersonal skills

Initiative

Detail orientation

Adaptability

Education

Bachelor’s degree

Supervisory experience

Tools

POS systems

Payroll processing

Job description

Abercrombie & Fitch Co. in Chicago is seeking an Assistant Manager – Retail Store to blend business strategy with daily operations and people leadership.

You will oversee staffing, training, visual merchandising, customer service, and inventory controls while driving sales and representing the brand values. The role requires a customer-focused mindset and the ability to coach staff in a fast-paced environment.