Store Leadership & Sales Coach

HUSTLER Hollywood; Fort Lauderdale (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Hustler Hollywood is seeking an Assistant Manager to support the Store Manager in achieving company goals through driving sales, developing talent, and delivering execution. The role requires a professional demeanor, exceptional customer service, and the ability to communicate a consistent brand message.

The position demands weekend availability, experience in specialty retail, and proficiency with POS systems.

Qualifications

• At least 2 years of manager experience in a specialty retail store with relevant traffic and volume preferred.
• Proficiency in Word, Excel, & PowerPoint, and ability to adapt to additional software programs
• Has broad knowledge and perspective of retail landscape
• Must be available to work weekends (Friday, Saturday, and Sunday)
• Must commit to two store closings per week, including one being Friday or Saturday
• Ability to utilize retail POS System & Inventory Scanner
• Must be able to make change using American Monetary units
• Ability to understand and interpret moderately complex financial reports
• High School Diploma required or General Education Degree (GED)
• Ability to carry out detailed tasks and projects with minimal direction or supervision.
• This position requires the ability to problem solve complex situations in an effective and efficient manner including dealing with difficult and/or troubled clients
• Excellent oral and written communication skills
• Strong interpersonal skills and ability to build positive working relationships
• Ability to express ideas clearly and succinctly via email, memos, and reports

Responsibilities

• Serves as the Manager on Duty, performing responsibilities of the Store Manager when the Store Manager is away from the store
• Exhibits the interest and the ability to become a Store Manager
• Works alongside employees at all levels, driving and maintaining high standards by serving as a positive role model to ensure the integrity of the brand
• Assists and coaches in training Sales Associates while on the sales floor and monitors compliance for all company standard operating procedures and cultivates an environment of open communication and teamwork
• Manages rest and meal break schedules and ensures that all zones are covered
• Fosters a positive work environment and provides direct, honest feedback in a timely manner
• Assists the Store Manager with managing company standards of merchandise presentations, signage and displays
• Escalates performance concerns to the Store Manager
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Assists with store security including checking bags and monitoring fitting rooms
• Guarantees company assets by ensuring adherence to all Loss Prevention procedures
• Ensures that store staff are treated professionally, courteously and respectfully
• Assists in directing the planning and execution of floor sets in an efficient manner while following Company guidelines and encouraging collaboration of ideas amongst team members
• Adheres to and ensures compliance with all LP policies
• Has full understanding/knowledge of inventory management procedures
• Cultivates an environment of open communication and teamwork
• Represents the company in a professional and positive manner
• Inspires and motivates entire team by sharing knowledge and best practices for sales, merchandising, stocking and inventory processes
• Other duties as assigned

Skills

Store management experience

Customer service

Communication

Team leadership

Weekend availability

Problem solving

Education

High School Diploma or GED

Tools

POS System

Inventory Scanner

Microsoft Office (Word/Excel/PowerPoint)

Job description

Hustler Hollywood is seeking an Assistant Manager to support the Store Manager in achieving company goals through driving sales, developing talent, and delivering execution. The role requires a professional demeanor, exceptional customer service, and the ability to communicate a consistent brand message.

The position demands weekend availability, experience in specialty retail, and proficiency with POS systems.