Retail Store Lead - Drive Sales & Develop Teams

HUSTLER Hollywood; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Hustler Hollywood in Phoenix, AZ is seeking an Assistant Manager to support the Store Manager in driving sales, developing talent, and ensuring flawless execution. The role requires professional brand representation, outstanding customer service, and consistent messaging across the team.

Open availability is required, with weekend work and occasional store closings. This position emphasizes leadership, training, and collaboration to maintain store standards and achieve company goals.

Qualifications

• Minimum 2 years of manager experience in a specialty retail store.
• Proficiency in Word, Excel, and PowerPoint; able to adapt to new software.
• Knowledge of the retail landscape.
• Weekend availability required, with two store closings per week.
• Ability to operate POS and inventory scanners.
• Ability to handle cash and make change in USD.
• Ability to read and interpret moderately complex financial reports.
• Excellent oral and written communication.
• Strong interpersonal skills and teamwork.
• Clear written communication via email, memos, and reports.
• Open availability for scheduling.

Responsibilities

• Serves as the Manager on Duty, performing responsibilities of the Store Manager when the Store Manager is away from the store.
• Exhibits the interest and the ability to become a Store Manager.
• Works alongside employees at all levels, driving and maintaining high standards by serving as a positive role model to ensure the integrity of the brand.
• Assists and coaches in training Sales Associates while on the sales floor and monitors compliance for all company standard operating procedures and cultivates an environment of open communication and teamwork.
• Manages rest and meal break schedules and ensures that all zones are covered.
• Fosters a positive work environment and provides direct, honest feedback in a timely manner.
• Assists the Store Manager with managing company standards of merchandise presentations, signage and displays.
• Escalates performance concerns to the Store Manager.
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Assists with store security including checking bags and monitoring fitting rooms.
• Guarantees company assets by ensuring adherence to all Loss Prevention procedures.
• Ensures that store staff are treated professionally, courteously and respectfully.
• Assists in directing the planning and execution of floor sets in an efficient manner while following Company guidelines and encouraging collaboration of ideas amongst team members.
• Adheres to and ensures compliance with all LP policies.
• Has full understanding/knowledge of inventory management procedures.
• Cultivates an environment of open communication and teamwork.
• Represents the company in a professional and positive manner.
• Inspires and motivates entire team by sharing knowledge and best practices for sales, merchandising, stocking and inventory processes
• Other duties as assigned

Skills

Word/Excel/PowerPoint

Retail landscape knowledge

Weekend availability

Store closing experience

POS System

Inventory Scanner

US currency cash handling

Financial reports interpretation

Oral and written communication

Interpersonal skills

Email/memo/report communication

Open Availability

Education

High School Diploma or GED

Tools

POS System

Inventory Scanner

Job description

Hustler Hollywood in Phoenix, AZ is seeking an Assistant Manager to support the Store Manager in driving sales, developing talent, and ensuring flawless execution. The role requires professional brand representation, outstanding customer service, and consistent messaging across the team.

Open availability is required, with weekend work and occasional store closings. This position emphasizes leadership, training, and collaboration to maintain store standards and achieve company goals.