Store Leadership Pro — Sales & Service

Total Wine & More; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

HSA/FSA

Disability & life insurance

Parental leave

Tuition assistance

Career development

Consumer classes

Job summary

Total Wine & More is seeking an Assistant Store Manager in Orlando to drive sales, coach a team, and uphold exceptional customer service in a fast-paced retail environment.

You'll supervise day-to-day operations, manage payroll and inventory, ensure compliance with alcohol regulations, and partner with vendors to meet store objectives. The role requires leadership experience in retail and a flexible schedule that includes evenings and weekends.

Qualifications

• Bachelor’s degree in business administration or related field or equivalent experience.
• 2+ years managerial or supervisory retail experience.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Education

Bachelor’s degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking an Assistant Store Manager in Orlando to drive sales, coach a team, and uphold exceptional customer service in a fast-paced retail environment.

You'll supervise day-to-day operations, manage payroll and inventory, ensure compliance with alcohol regulations, and partner with vendors to meet store objectives. The role requires leadership experience in retail and a flexible schedule that includes evenings and weekends.