Store Leadership Pro: People, Ops & Customer Experience

Lids; Philadelphia (Philadelphia County); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Retirement plan

Employee discount

Paid Time Off

Career development

Résumé du poste

Lids is seeking an Assistant Store Manager in Philadelphia to lead store operations, coach a team, and deliver exceptional customer service. You will drive sales, maintain store standards, and ensure a positive shopping experience through effective team management and adherence to company policies.

The role emphasizes employee development, scheduling, and hands-on leadership in a dynamic retail environment, with opportunities for career growth within Lids.

Qualifications

• Experience leading store teams and scheduling.
• Strong interpersonal and communication skills.
• Ability to work unsupervised.

Responsabilités

• Lead store operations to achieve KPIs and deliver exceptional customer service.
• Manage staffing, scheduling, and training to ensure store coverage.
• Oversee cash handling, POS reconciliation, and loss prevention.

Connaissances

People management

Customer service

Communication

Cash handling

Description du poste

Lids is seeking an Assistant Store Manager in Philadelphia to lead store operations, coach a team, and deliver exceptional customer service. You will drive sales, maintain store standards, and ensure a positive shopping experience through effective team management and adherence to company policies.

The role emphasizes employee development, scheduling, and hands-on leadership in a dynamic retail environment, with opportunities for career growth within Lids.