Store Leadership Pro: Coach, Merch & Guest Experience

Boot Barn; Fargo (ND); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive hourly rate

Incentives

Merchandise discount

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Flexible schedules

Job summary

Boot Barn is seeking an Assistant Store Manager in Fargo, ND to partner with the Store Manager in driving store sales, service excellence, and community engagement. The role focuses on coaching a team, maintaining merchandising standards, and executing store operations to meet targets.

You will help manage schedules, training, and policies while fostering a service-driven, customer-centric culture across the team. This role supports growth in a fast-paced retail environment.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence.
• Lead by example, being present on the sales floor during peak business hours.
• Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, support interviewing and hiring for the store team, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
• Assess and communicate localized customers’ needs to Store Manager.
• Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market.
• Lead and coach associates in building customer engagement through the B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
• Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
• Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
• Maintain personal knowledge in across all product categories and coach and train partners in these areas.

Skills

Retail management

Team leadership

Communication

Time management

Availability to work varied shifts

Education

Associate's Degree

Job description

Boot Barn is seeking an Assistant Store Manager in Fargo, ND to partner with the Store Manager in driving store sales, service excellence, and community engagement. The role focuses on coaching a team, maintaining merchandising standards, and executing store operations to meet targets.

You will help manage schedules, training, and policies while fostering a service-driven, customer-centric culture across the team. This role supports growth in a fast-paced retail environment.