Store Leadership Partner: Customer Experience & Growth

Boot Barn; Salem (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Boot Barn is a West–style retailer that values community and teamwork. The Assistant Store Manager partners with the Store Manager to uphold Boot Barn’s Mission, Vision, and Values while delivering exceptional customer service, merchandising, and store operations.

You will lead and coach associates, plan schedules, manage inventory, and execute events to drive sales and community outreach. This role requires a proactive, hands-on leader who can maintain standards and support partners in

Qualifications

• Retail management experience preferred.
• Strong leadership and coaching skills.
• Proven ability to motivate a team and deliver results.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead partners to foster a service and selling culture and exceed customer expectations.
• Review goals with partners, provide coaching and recognition; be present on the sales floor.
• Coordinate scheduling, training plans, and performance development.
• Collaborate with Store Manager to adapt to changing needs and policies.
• Manage inventory, merchandising, and adherence to company guidelines.

Skills

Leadership

Customer Service

Coaching

Merchandising

Scheduling

Tools

POS System

Job description

Boot Barn is a West–style retailer that values community and teamwork. The Assistant Store Manager partners with the Store Manager to uphold Boot Barn’s Mission, Vision, and Values while delivering exceptional customer service, merchandising, and store operations.

You will lead and coach associates, plan schedules, manage inventory, and execute events to drive sales and community outreach. This role requires a proactive, hands-on leader who can maintain standards and support partners in