Retail Store Lead & Team Coach

Boot Barn; Cherry Hill Township (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

Boot Barn is seeking an Assistant Store Manager to lead and coach partners on the sales floor while delivering exceptional customer service. You will collaborate with the Store Manager to drive store performance, schedule effectively, and train staff on policies, merchandising, and operations.

The role emphasizes community outreach, store events, and loyalty program engagement to meet goals and maintain a high standard of store presentation.

Qualifications

• Leadership and coaching skills to develop partners on the sales floor.
• Strong customer service mindset and relationship-building.
• Ability to communicate clearly and lead by example.

Responsibilities

• Lead partners to foster a service & selling culture and exceed customer expectations.
• Provide coaching and feedback; be present on the sales floor during peak hours.
• Train partners on store policies, merchandising, and operations.
• Collaborate with Store Manager to adjust schedules and execute directives.
• Plan and execute community outreach and store events to drive volume.
• Grow engagement with loyalty programs and meet team goals.
• Maintain stock levels, assortments, and signages per guidelines.

Job description

Boot Barn is seeking an Assistant Store Manager to lead and coach partners on the sales floor while delivering exceptional customer service. You will collaborate with the Store Manager to drive store performance, schedule effectively, and train staff on policies, merchandising, and operations.

The role emphasizes community outreach, store events, and loyalty program engagement to meet goals and maintain a high standard of store presentation.