Store Leadership Pathway: Elevate Service & Operations

Walgreens; Brandon (MS); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in Brandon, MS seeks an experienced store operations leader to supervise customer service associates and front-end operations while supporting the Pharmacy and Retail Store functions. You will lead recruitment, performance management, and daily activities with a focus on accountability and profitability.

The role involves coaching teams, optimizing customer experiences, and ensuring compliance with company policies and applicable laws.

Qualifications

• Bachelor’s degree or equivalent supervisory internship/experience.
• Demonstrated leadership abilities and strong business acumen.
• Fluent reading/writing/speaking English (excluding Puerto Rico).
• Willingness to work flexible schedule including evenings/weekends.

Responsibilities

• Oversees front-end operations and store team to meet company targets.
• Manages recruitment, performance, and discipline of team members.
• Supports Store Manager with overall store operations and profitability.
• Leads customer service initiatives and resolves escalated issues.
• Supervises cash handling, inventory, and store security protocols.
• Coordinates with Pharmacy and Retail teams to drive sales and compliance.

Skills

Leadership

Customer service

Coaching

Communication

Scheduling

Team management

English fluency

Education

Bachelor’s degree

Tools

POS systems

Pharmacy systems

Job description

Walgreens in Brandon, MS seeks an experienced store operations leader to supervise customer service associates and front-end operations while supporting the Pharmacy and Retail Store functions. You will lead recruitment, performance management, and daily activities with a focus on accountability and profitability.

The role involves coaching teams, optimizing customer experiences, and ensuring compliance with company policies and applicable laws.