Assistant Store Manager: Team Leader & Customer Champion

Boot Barn; Moreno Valley (CA); On-site; USD 52,000 - 65,000; Full time

Job summary

Boot Barn is seeking an Assistant Store Manager to partner with the Store Manager in leading daily operations, delivering exceptional customer service, and driving sales performance.

You will coach staff, manage scheduling, execute merchandising standards, and participate in community outreach to grow the local market, while upholding Boot Barn's values and policies.

This role requires strong communication, integrity, and a people-first mindset to support Partners across the store.

Qualifications

• Experience leading a retail team and coaching performance.
• Strong customer service skills and sales focus.
• Ability to manage scheduling, merchandising, and operations.
• Knowledge of loss prevention and inventory control.

Responsibilities

• Lead partners to foster a service and selling culture.
• Coach and review goals with partners, provide feedback and recognition.
• Maintain merchandising standards and store signage.
• Collaborate with Store Manager on scheduling and policies.
• Drive community engagement and local outreach.
• Oversee credit programs and loyalty initiatives.
• Oversee opening/closing procedures and timekeeping.
• Adhere to laws and company policies.

Skills

Leadership

Coaching

Customer service

Merchandising

Job description

Boot Barn is seeking an Assistant Store Manager to partner with the Store Manager in leading daily operations, delivering exceptional customer service, and driving sales performance.

You will coach staff, manage scheduling, execute merchandising standards, and participate in community outreach to grow the local market, while upholding Boot Barn's values and policies.

This role requires strong communication, integrity, and a people-first mindset to support Partners across the store.