Store Leadership & Ops Coach (Fashion Retail)

Abercrombie & Fitch Spain, SL; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Chicago. The role blends business strategy, operations, creativity, and people management to drive sales and exceptional customer service.

You will lead opening/closing routines, staffing, training, and brand initiatives while ensuring visual standards and product knowledge are strong. This is a promote-from-within opportunity within a global retailer.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Supervisory experience

Customer focus

Communication skills

Team building

Initiative

Multitasking

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager in Chicago. The role blends business strategy, operations, creativity, and people management to drive sales and exceptional customer service.

You will lead opening/closing routines, staffing, training, and brand initiatives while ensuring visual standards and product knowledge are strong. This is a promote-from-within opportunity within a global retailer.