Store Ops Leader & People Development Coach

Abercrombie & Fitch Spain, SL; Skokie (IL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Global Team of People Who'll Celebrate

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Skokie, IL to blend sales strategy with store operations and people leadership. You will oversee daily routines, drive customer service, and bring fashion knowledge to styling and floor sets.

The role emphasizes recruiting, training, and engagement, with opportunities to grow from within. Qualified candidates have a degree or supervisory experience and a strong work ethic in a fast-paced retail environment.

Qualifications

• Bachelor's degree or 1 year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks with attention to detail.
• Engage in applied learning and proactive thinking.
• Able to perform in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify company culture and values.

Skills

Customer service

Fashion trends

Communication skills

Leadership

Team building

Initiative

Multitasking

Education

Bachelor's degree or 1 year supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager in Skokie, IL to blend sales strategy with store operations and people leadership. You will oversee daily routines, drive customer service, and bring fashion knowledge to styling and floor sets.

The role emphasizes recruiting, training, and engagement, with opportunities to grow from within. Qualified candidates have a degree or supervisory experience and a strong work ethic in a fast-paced retail environment.