Store Leadership & Operations Partner

Jobtome; Missouri City (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Kroger is seeking a Store Manager to oversee all departments, ensuring a premier customer shopping experience while driving sales, controlling costs, and maintaining compliance with policies. You will support and coach store teams, implement merchandising plans, and lead operational initiatives to maximize profitability and customer satisfaction.

The role emphasizes inclusive leadership, strong communication with associates and department heads, and the ability to adapt to changing retail

Qualifications

• High school diploma or GED.
• 1 year of experience as department manager, service manager, or in an equivalent role.
• Demonstrated experience leading, coaching, and developing associates to achieve customer service, operational, and business goals in a fast-paced retail environment.
• Demonstrated experience using KPIs, metrics, and data insights to identify opportunities, solve problems, and support business decisions.
• Proven ability to collaborate across departments and influence others to drive store performance.

Responsibilities

• Assist store manager and associates in delivering a favorable customer shopping experience and develop associate interest in customer service/relations.
• Lead planning, implementation and execution of merchandising/operating initiatives.
• Develop action plans/communications based on Associate Insight survey results.
• Identify store opportunities with department heads and implement timely solutions and action plans.
• Model inclusive leadership and promote an inclusive environment.
• Oversee total store operations in the store manager’s absence.
• Drive sales and manage budgets, including safety and shrink targets.
• Engage with union representatives if applicable and maintain open communication with staff.

Skills

Leadership

Coaching

Collaboration

KPIs & data insights

Education

High school diploma/GED

Job description

Kroger is seeking a Store Manager to oversee all departments, ensuring a premier customer shopping experience while driving sales, controlling costs, and maintaining compliance with policies. You will support and coach store teams, implement merchandising plans, and lead operational initiatives to maximize profitability and customer satisfaction.

The role emphasizes inclusive leadership, strong communication with associates and department heads, and the ability to adapt to changing retail