Store Leadership Maestro: People, Service & Growth

The Container Store; Costa Mesa (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

The Container Store in Costa Mesa, CA is seeking a General Manager to lead store operations, build a high-performing team, and deliver exceptional customer service. You will drive sales, manage payroll, and align staffing with business goals while fostering a culture of accountability and growth.

As the store leader, you will mentor managers, communicate clearly with staff and leaders, and model the customer-first approach that defines our brand.

Qualifications

• Ten years of leadership and coaching experience to develop teams and achieve goals.
• Proven ability to guide employee career growth.
• Excellent written and oral communication skills.
• Retail leadership in a dynamic store environment.
• Strong time management and organizational skills to lead a store team.
• Passion for serving customers and selling by understanding needs.
• Willingness to learn how technology and selling work together.

Responsibilities

• Build effective teams and develop talent.
• Drive engagement by collaborating with the Area Director and Store Managers.
• Communicate effectively with staff, Area and Regional Directors, and customers.
• Instill trust and ensure accountability.
• Lead by example on the sales floor.
• Improve payroll and sales results for the store.
• Manage payroll expenses and labor plans efficiently.

Skills

Leadership coaching

Communication skills

Customer service mindset

Time management

Team development

Relationship building

Tech-savvy selling

Store ownership

Job description

The Container Store in Costa Mesa, CA is seeking a General Manager to lead store operations, build a high-performing team, and deliver exceptional customer service. You will drive sales, manage payroll, and align staffing with business goals while fostering a culture of accountability and growth.

As the store leader, you will mentor managers, communicate clearly with staff and leaders, and model the customer-first approach that defines our brand.