Store Leadership: Guest Experience & Sales Coach

Arhaus; Dallas (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Monthly sales incentives

Quarterly bonuses

Employee discount

401K retirement program

Health, dental & life insurance

Job summary

Arhaus seeks an Assistant Store Manager to support the Store Manager, drive an exceptional guest experience, and uphold operational standards. The role partners with the Store Manager and may act as Store Manager in their absence, with a compensation range reflecting base pay plus incentives.

Responsibilities include recruiting, training, and motivating design consultants, managing weekly reviews, and maintaining reporting standards.

Qualifications

• Demonstrates strong leadership ability and is highly driven to succeed.
• Excels at delivering high-quality guest relations.
• Strong organizational, time management, technological and communication skills.
• Possesses the ability and desire to train, coach, develop and motivate others to achieve results.
• Possesses advanced selling skills and ability to train other team members.
• Ability to manage stress effectively and to perform in a high-energy environment.

Responsibilities

• Assist in driving all aspects of a high-quality guest experience.
• Focus on maximizing team sales performance.
• Assist in recruiting, interviewing and hiring design consultants.
• Assist in training, coaching and developing design consultants.
• Facilitate and support ongoing training with all design consultants.
• Encourage and motivate design consultants.
• Assist in weekly lead/business reviews.
• Delegate tasks appropriately.
• Effectively handles conflict.
• Performs disciplinary action as needed.
• Assist in maintaining operational and reporting standards.
• Spends time acting as the Leader on Duty.
• Other duties as assigned.

Skills

Leadership

Guest relations

Organizational skills

Time management

Communication skills

Training and coaching

Advanced selling

Stress management

Professional appearance

Job description

Arhaus seeks an Assistant Store Manager to support the Store Manager, drive an exceptional guest experience, and uphold operational standards. The role partners with the Store Manager and may act as Store Manager in their absence, with a compensation range reflecting base pay plus incentives.

Responsibilities include recruiting, training, and motivating design consultants, managing weekly reviews, and maintaining reporting standards.