Store Leadership: Elevate Sales & Customer Experience

Torrid; Clarksville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

50% associate discount

Monthly discount coupon

Mental health resources

401K with company match

Tuition reimbursement

Sick time

Job summary

Torrid is seeking a store leader to drive sales and customer service excellence in a fast-paced retail environment in Clarksville, TN. You will lead by example, manage operations with the management team, and ensure the store meets company KPI goals while delivering an inviting shopping experience.

The ideal candidate will have prior specialty apparel retail management experience, strong leadership skills, and the ability to adapt to changing fashion trends and schedules, including holidays and

Qualifications

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success.
• Be fashioned focused and stay on top of current trends.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Skills

Retail management experience

Team leadership

Customer service excellence

Multitasking

Adaptability

Fashion trends awareness

Job description

Torrid is seeking a store leader to drive sales and customer service excellence in a fast-paced retail environment in Clarksville, TN. You will lead by example, manage operations with the management team, and ensure the store meets company KPI goals while delivering an inviting shopping experience.

The ideal candidate will have prior specialty apparel retail management experience, strong leadership skills, and the ability to adapt to changing fashion trends and schedules, including holidays and