Store Leadership: Develop People, Drive Performance

Apple; Bellevue (WA); On-site; USD 54,000 - 88,000; Full time

Benefits offered by this job

Medical & dental

Retirement plan

Product discounts

Education reimbursement

Relocation assistance

Job summary

Apple Store Manager role in Bellevue, WA: lead a high-performing retail team to deliver exceptional customer experiences and meet performance goals. You will partner with leadership to drive store priorities, coach teammates, recruit and develop talent, and uphold Apple’s standards of service and inclusion.

The role emphasizes active customer interaction, operational excellence, and a commitment to building an inclusive, safe environment for all team members.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
• Be proficient in written and spoken English (sign language supported).
• Have experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
• Perform other tasks as needed.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.
• Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
• Take action to create a safe, respectful, and inclusive environment for all team members.

Job description

Apple Store Manager role in Bellevue, WA: lead a high-performing retail team to deliver exceptional customer experiences and meet performance goals. You will partner with leadership to drive store priorities, coach teammates, recruit and develop talent, and uphold Apple’s standards of service and inclusion.

The role emphasizes active customer interaction, operational excellence, and a commitment to building an inclusive, safe environment for all team members.