Store Leader & Customer Experience Champion

Lex; Bellevue (WA); On-site; USD 53,000 - 88,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock programs

Relocation assistance

Tuition assistance

Job summary

Apple is seeking a Manager at an Apple Store in Bellevue to lead and coach a team, deliver exceptional customer experiences, and drive store performance. You will recruit, train, and retain a diverse, high-performing team while actively participating in Floor Leadership and ensuring business priorities are met.

The role requires leading others in retail or related fields, strong English communication, and availability to work nights, weekends, and holidays.

Qualifications

• Experience leading others in retail, sales, or a related field.
• Proficient in written and spoken English (sign language supported).
• Availability to work a schedule including nights, weekends, and holidays.

Responsibilities

• Lead a team to deliver exceptional customer experiences and achieve store goals.
• Actively participate in Floor Leadership and model Apple values.
• Recruit, train, develop, and retain a diverse, high-performing team.
• Address customer and team concerns and escalate to leadership when appropriate.
• Drive business priorities and operational strategies within assigned areas.
• Maintain policies and protect confidential information.

Skills

Leadership

Customer service

Team development

Coaching

Recruiting

Communication

Collaboration

Job description

Apple is seeking a Manager at an Apple Store in Bellevue to lead and coach a team, deliver exceptional customer experiences, and drive store performance. You will recruit, train, and retain a diverse, high-performing team while actively participating in Floor Leadership and ensuring business priorities are met.

The role requires leading others in retail or related fields, strong English communication, and availability to work nights, weekends, and holidays.