Store Leadership Coach: Elevate Team & Experience

Rally House; Rookwood (KY); On-site; USD 23,000 - 33,000; Full time

Job summary

Rally House in Kentucky is seeking an Assistant Coach to support the Store Manager by ensuring standards are met, developing the team, and delivering guest-focused service. You will partner with the Head Coach to drive store performance and uphold safety, cash handling, and policy standards.

The role demands 40 hours weekly, with open availability including nights and weekends, a background in retail and supervisory experience, and a passion for sports.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• People Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Operations Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach’s absence.
• Merchandising Lead execution of visual directives and seasonal transitions.
• Ensure fixture flow and product placement drive sales and ease of shopping.
• Maintain store organization and back-of-house standards.
• Coach Team Captains and Teammates on visual expectations.
• Service Own service execution and customer experience standards.

Skills

Adaptability

Communication

Sports enthusiasm

Leadership

Store operations

Education

Associates or Bachelor's degree

Job description

Rally House in Kentucky is seeking an Assistant Coach to support the Store Manager by ensuring standards are met, developing the team, and delivering guest-focused service. You will partner with the Head Coach to drive store performance and uphold safety, cash handling, and policy standards.

The role demands 40 hours weekly, with open availability including nights and weekends, a background in retail and supervisory experience, and a passion for sports.