Store Leadership Coach: Elevate Sales & Service

Tailored Brands, Inc.; Dearborn (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Tailored Brands, Inc. in Dearborn, MI seeks a Manager on Duty to lead store staff toward sales, service, and operational goals. This role requires coaching, active leadership, and adherence to company values to empower the team and deliver an outstanding customer experience.

You will assist in recruiting, communicate priorities, and help drive brand standards while ensuring inclusive, engaging store culture and effective use of store reports and directives.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Proven ability to train and develop high performing store teams.
• Self-motivated, results oriented, strategic thinker.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to stand and walk for long periods, lift up to 50 lbs., and work with fabric patterns and colors.

Responsibilities

• Lead store staff to achieve sales, service, and operational goals as manager on duty.
• Coach staff and model company values to drive an exceptional customer experience.
• Communicate priorities and sales driving information to ensure staff are equipped to maximize business.
• Assist in recruiting store staff and promote inclusive store environment.
• Support management in achieving store business plans and leveraging reports to guide decisions.
• Ensure proper staffing and training for internal operational functions.
• Implement store programs to increase efficiencies in sales, service, operations, and branding.

Skills

Sales experience

Customer service

Coaching

Tools

Microsoft Office

Video conferencing

POS System

Job description

Tailored Brands, Inc. in Dearborn, MI seeks a Manager on Duty to lead store staff toward sales, service, and operational goals. This role requires coaching, active leadership, and adherence to company values to empower the team and deliver an outstanding customer experience.

You will assist in recruiting, communicate priorities, and help drive brand standards while ensuring inclusive, engaging store culture and effective use of store reports and directives.