Store Leadership Coach

Rally House; Monroeville (Allegheny County); On-site; USD 23,000 - 34,000; Full time

Job summary

Rally House is looking for an Assistant Coach to support the Head Coach in daily store operations, talent development, and coaching. This role emphasizes guest-focused service, training momentum, and consistent standards across shifts to drive sales and customer satisfaction.

You will help lead onboarding, coaching, and performance conversations while maintaining merchandising standards and operating procedures in a fast-paced sports retail environment.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor's degree preferred.

Responsibilities

• People partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Operations: Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach's absence.
• Merchandising: Lead execution of visual directives and seasonal transitions.

Skills

Retail leadership

Team coaching

Staff training

Customer service

Communication

Education

Associates or Bachelor's degree preferred

Job description

Rally House is looking for an Assistant Coach to support the Head Coach in daily store operations, talent development, and coaching. This role emphasizes guest-focused service, training momentum, and consistent standards across shifts to drive sales and customer satisfaction.

You will help lead onboarding, coaching, and performance conversations while maintaining merchandising standards and operating procedures in a fast-paced sports retail environment.