Store Leadership: Associate Manager

jcrew; Cary (NC); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Discount on branded products

PTO with holidays

401(k) plan with matching

Insurance (medical, dental, vision, &

Discounts on entertainment, travel, &.

Job summary

J.Crew is seeking an Associate Manager to join our leadership team in a store setting. You will drive profitability by building genuine customer connections, brand loyalty, and community engagement while coaching the team for high performance.

You will step into multiple roles on the sales floor and support recruiting, training, and development efforts. The role requires leadership and a strong customer-service mindset.

Qualifications

• 3+ years of full-time retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Flexibility

Problem-solving

Scheduling flexibility

Physical stamina

Job description

J.Crew is seeking an Associate Manager to join our leadership team in a store setting. You will drive profitability by building genuine customer connections, brand loyalty, and community engagement while coaching the team for high performance.

You will step into multiple roles on the sales floor and support recruiting, training, and development efforts. The role requires leadership and a strong customer-service mindset.