Associate Store Manager: Lead, Coach & Elevate Sales

J.Crew Factory; Tulalip Bay (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

PTO and holidays

401(k) with company matching

Medical, dental, vision, life

Job summary

J.Crew Group in the United States is seeking an Associate Manager to lead a store team, drive profitability, and foster brand loyalty across all customer touchpoints. You will coach staff, provide immediate feedback, and step into different roles as needed to maintain operational excellence.

You bring 3+ years of full-time retail management experience, a passion for fashion, and a collaborative mindset. You will oversee store operations, partner with the Store Director, recruit and train, and

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

J.Crew Group in the United States is seeking an Associate Manager to lead a store team, drive profitability, and foster brand loyalty across all customer touchpoints. You will coach staff, provide immediate feedback, and step into different roles as needed to maintain operational excellence.

You bring 3+ years of full-time retail management experience, a passion for fashion, and a collaborative mindset. You will oversee store operations, partner with the Store Director, recruit and train, and