Full-Time Retail Team Lead: Open/Close, Training & Service

Shoe Carnival, Inc.; Greenville (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Friendly, team-focused environment

Hands-on leadership training

Great experience for future retail/man

Job summary

Shoe Station is seeking a dependable and energetic Assistant Store Manager to oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

You will open and close the store, support the General Manager in reaching sales goals, lead customer service efforts, train associates, and ensure standards in visual merchandising and loss prevention.

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Must be at least 18 years of age due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Communication

Customer service

Retail experience

Key Carrier Certification

Flexible scheduling

Job description

Shoe Station is seeking a dependable and energetic Assistant Store Manager to oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

You will open and close the store, support the General Manager in reaching sales goals, lead customer service efforts, train associates, and ensure standards in visual merchandising and loss prevention.