Store Leader, Wireless Retail — Lead & Elevate the Team

Blue Link Wireless an Authorized Retailer of AT&T; Watson (LA); On-site; USD 36,000 - 62,000; Full time

Benefits offered by this job

Base pay + Commission

Store performance incentives

On-site location

Job summary

Blue Link Wireless, an AT&T Authorized Retailer, is seeking a Store Leader who owns the location, team, and results. You lead from the floor, drive customer experience, and push store growth across shifts.

Wireless experience helps, but leadership, operations, and outcomes ownership are critical. You’ll manage schedules, coach the team, and help hiring while working flexible hours across locations.

Qualifications

• 18 years of age or older.
• High school diploma or GED.
• At least 1 year of retail sales experience.
• At least 2 years of supervisory or management experience.
• Authorized to work in the U.S.
• Ability to pass a background check.
• Strong communicator, written and verbal.
• Wireless or telecom industry experience.
• Experience building or rebuilding a team culture.
• Track record of developing team members into leadership roles.

Responsibilities

• Lead daily, weekly, and monthly store operations end to end.
• Sell alongside your team and uphold the customer experience standard on every shift.
• Support hiring efforts as needed and help identify talent that fits the BLW culture.
• Support onboarding and develop your team daily through real-time coaching on the floor.
• Review sales data regularly, spot gaps, and act before they become patterns.
• Balance the store schedule to ensure coverage, fairness, and operational efficiency.
• Handle customer escalations with professionalism and a commitment to resolution.
• Ensure full compliance with BLW policies and procedures.
• Represent BLW at community and offsite events to grow the customer base.
• Work flexible hours including evenings, weekends, and holidays.
• Availability to work at additional locations as business needs require.

Skills

Team leadership

Data-driven

Communication

Scheduling

Coaching

Sales leadership

Education

High school diploma or GED

Job description

Blue Link Wireless, an AT&T Authorized Retailer, is seeking a Store Leader who owns the location, team, and results. You lead from the floor, drive customer experience, and push store growth across shifts.

Wireless experience helps, but leadership, operations, and outcomes ownership are critical. You’ll manage schedules, coach the team, and help hiring while working flexible hours across locations.