Store Leader - Wireless Retail, Hands-On & Growth-Focused

Blue Link Wireless an Authorized Retailer of AT&T; Martin (TN); Presencial; USD 25 000 - 41 000; Tempo integral

Resumo da oferta

Blue Link Wireless, An Authorized Retailer of AT&T, is seeking a Store Leader who will own the location, team, and performance. You will lead from the floor, shape culture, and deliver outcomes with a hands-on approach.

Wireless/retail experience helps, but the essential requirement is strong leadership, operational know-how, and commitment to results. You will manage schedules, coach your team, and drive customer experience daily.

Qualificações

• 18 years of age or older.
• High school diploma or GED.
• At least 1 year of retail sales experience.
• At least 2 years of supervisory or management experience.
• Authorized to work in the U.S.
• Ability to pass a background check.
• Strong communicator, written and verbal.
• High energy, organized, and calm under pressure.
• Wireless or telecom industry experience.
• Experience building or rebuilding a team culture.
• Track record of developing team members into leadership roles.

Responsabilidades

• Lead daily, weekly, and monthly store operations end to end.
• Sell alongside your team and hold the standard for customer experience on every shift.
• Support hiring efforts as needed and help identify talent that fits the BLW culture.
• Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor.
• Review sales data regularly, spot the gaps, and act on them before they become patterns.
• Balance the store schedule to ensure coverage, fairness, and operational efficiency.
• Handle customer escalations with professionalism and a genuine commitment to resolution.
• Ensure full compliance with BLW policies, training standards, and operational procedures.
• Represent BLW at community and offsite events to build brand loyalty and grow the customer base.
• Work flexible hours including evenings, weekends, and holidays.
• Availability to work at additional locations as business needs require.

Conhecimentos

Team leadership

Communication

Customer focus

Formação académica

High school diploma or GED

Ferramentas

POS systems

Tablets

Descrição da oferta de emprego

Blue Link Wireless, An Authorized Retailer of AT&T, is seeking a Store Leader who will own the location, team, and performance. You will lead from the floor, shape culture, and deliver outcomes with a hands-on approach.

Wireless/retail experience helps, but the essential requirement is strong leadership, operational know-how, and commitment to results. You will manage schedules, coach your team, and drive customer experience daily.