Store Leader, Wireless Retail – Drive Growth & Develop Talent

Blue Link Wireless an Authorized Retailer of AT&T; Watson (LA); On-site; USD 23,000 - 41,000; Full time

Job summary

Blue Link Wireless, an Authorized Retailer of AT&T, is seeking a Store Leader for a full-time, on-floor role. You will own the location, build the team, and drive culture and results with base pay plus commission and store incentives.

You will lead from the front, manage operations, coach your team, and ensure exceptional customer experiences across shifts. Wireless experience helps, but leadership and ownership matter most.

Qualifications

• 18 years of age or older.
• High school diploma or GED.
• At least 1 year of retail sales experience.
• At least 2 years of supervisory or management experience.
• Authorized to work in the U.S.
• Ability to pass a background check.
• Strong communicator, written and verbal.
• High energy, organized, and calm under pressure.
• Wireless or telecom industry experience.
• Experience building or rebuilding a team culture.
• Track record of developing team members into leadership roles.

Responsibilities

• Lead daily, weekly, and monthly store operations end to end.
• Sell alongside your team and uphold customer experience standards on every shift.
• Support hiring efforts and help identify talent that fits the BLW culture.
• Support onboarding and develop your team daily through coaching on the floor.
• Review sales data regularly, identify gaps, and address them before they become patterns.
• Balance the store schedule to ensure coverage, fairness, and efficiency.
• Handle customer escalations with professionalism and a commitment to resolution.
• Ensure full compliance with BLW policies, training standards, and procedures.
• Represent BLW at community and offsite events to grow the customer base.
• Work flexible hours including evenings, weekends, and holidays.
• Availability to work at additional locations as business needs require.

Skills

Leadership

Team development

Communication

Coaching

Education

High school diploma or GED

Job description

Blue Link Wireless, an Authorized Retailer of AT&T, is seeking a Store Leader for a full-time, on-floor role. You will own the location, build the team, and drive culture and results with base pay plus commission and store incentives.

You will lead from the front, manage operations, coach your team, and ensure exceptional customer experiences across shifts. Wireless experience helps, but leadership and ownership matter most.