Store Leader: Uncapped Bonuses & Benefits

Lids; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Retirement plan

Employee discount

Paid Time Off

Career development

Early wage access

Bonus potential

Job summary

Lids in Albuquerque seeks an Assistant Store Manager to lead daily operations, coach store associates, and ensure outstanding customer service in a fast-paced retail environment.

You will drive sales, manage scheduling, training, and inventory, uphold brand standards, and support store leadership to deliver a fun, inclusive team culture. This role requires standing, lifting, and flexible hours.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Lead, execute and assist Lids selling strategy to achieve KPIs, sales targets, and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
• Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
• Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
• Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
• Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.

Skills

Sales results

Interpersonal skills

Unsupervised work

Tools

MPOS

Lids Custom

Job description

Lids in Albuquerque seeks an Assistant Store Manager to lead daily operations, coach store associates, and ensure outstanding customer service in a fast-paced retail environment.

You will drive sales, manage scheduling, training, and inventory, uphold brand standards, and support store leadership to deliver a fun, inclusive team culture. This role requires standing, lifting, and flexible hours.