Store Leader & Training Coach – Sales & Service

MaineGuide; Portland (ME); On-site; USD 65,000 - 85,000; Full time

Job summary

Boot Barn is seeking a Store Manager to lead our Portland-area store, driving exceptional service and sales performance. You will manage a team, coach associates, and ensure in-store operations meet company standards.

Responsibilities include maintaining product knowledge, executing merchandising guidelines, and coordinating with the District Manager on staffing, events, and store initiatives to maximize profitability and customer satisfaction.

Qualifications

• Proven leadership and people-management skills.
• Ability to coach and develop sales teams.
• Strong customer service orientation and relationship-building.

Responsibilities

• Lead store partners to foster a service and selling culture.
• Maintain product knowledge across categories and train staff.
• Communicate local customer needs to District Manager.
• Analyze business trends to maximize sales and meet targets.
• Coach staff on goals, provide feedback, and recognize excellence.
• Ensure appropriate staffing and payroll alignment.
• Oversee store procedures, signages, and merchandising standards.
• Promote loyalty programs and community outreach events.

Skills

Leadership

Staff management

Customer service

Sales coaching

Job description

Boot Barn is seeking a Store Manager to lead our Portland-area store, driving exceptional service and sales performance. You will manage a team, coach associates, and ensure in-store operations meet company standards.

Responsibilities include maintaining product knowledge, executing merchandising guidelines, and coordinating with the District Manager on staffing, events, and store initiatives to maximize profitability and customer satisfaction.