Store Leader & Team Coach - Retail & Pawn

La Familia

Carolina (PR)

On-site

USD 36,000 - 52,000

Full time

10 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Free health insurance
Competitive wages
Generous bonus potential
401(k) with company match
Generous PTO

Job summary

La Familia Casa de Empeño is hiring a Store Manager to lead a team of 3–10+ associates in a fast-paced retail environment. You will coach and mentor staff, negotiate pawn and sales deals, and ensure exceptional customer service daily.

The ideal candidate will have a high school diploma or GED, 1+ years in a management role, and the ability to pass background checks. Bilingual skills are a plus; validity of driver’s license and auto insurance are required.

Qualifications

  • High school diploma or GED is required.
  • 1+ years in a management role.
  • Able to pass criminal background check and drug test.
  • Valid driver’s license and auto insurance required.
  • Knowledge of pawn store operations and community outreach is a plus.

Responsibilities

  • Lead, coach, and mentor a team of 3–10+ associates.
  • Negotiate pawn and sales agreements with customers.
  • Recruit, onboard, and train Team Members.
  • Schedule staff and manage store operations to meet targets.
  • Maintain pricing, markdowns, and store presentation.
  • Ensure security, safety, and regulatory compliance.
  • Engage with the local community and customers.

Skills

Leadership
Coaching
Mentoring
Negotiation
Customer Service
Time Management
Prioritization
Communication
Interpersonal Skills
Bilingual

Education

High school diploma or GED

Tools

POS systems

Job description

La Familia Casa de Empeño is hiring a Store Manager to lead a team of 3–10+ associates in a fast-paced retail environment. You will coach and mentor staff, negotiate pawn and sales deals, and ensure exceptional customer service daily.

The ideal candidate will have a high school diploma or GED, 1+ years in a management role, and the ability to pass background checks. Bilingual skills are a plus; validity of driver’s license and auto insurance are required.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Store Manager: Lead a High-Impact Team & Drive Growth
Store Manager: Lead a High-Impact Team & Drive Growth

Texas EZPAWN L.P. • Dunn (NC)

On-site
USD 42,000 - 68,000
Free Health Insurance*
Competitive Wages
Generous Bonus Potential
+6
Store Manager: Lead a Dynamic Retail Team & Grow Sales
Store Manager: Lead a Dynamic Retail Team & Grow Sales

EZCORP, Inc. • Carolina (PR)

On-site
USD 40,000 - 52,000
Seguro médico
Seguro dental
Seguro de visión
+5
Store Manager
Store Manager

La Familia • Carolina (PR)

On-site
USD 36,000 - 52,000
Free health insurance
Competitive wages
Generous bonus potential
+2
Store Leader & Growth Coach — Drive Sales & Service
Store Leader & Growth Coach — Drive Sales & Service

EZCORP, Inc. • Pampa (TX)

On-site
USD 40,000 - 55,000
Free health insurance
Competitive wages
Generous bonus potential
+5
Store Manager
Store Manager

EZCORP, Inc. • Pampa (TX)

On-site
USD 40,000 - 55,000
Free health insurance
Competitive wages
Generous bonus potential
+5
Store Manager — Lead Team, Drive Growth & Bonuses
Store Manager — Lead Team, Drive Growth & Bonuses

FFI Holdings Puerto Rico Inc • United States

On-site
USD 42,000 - 54,000
Health Insurance
Competitive Wages
Bonus Potential
+5
Store Leader: Customer Experience & Growth
Store Leader: Customer Experience & Growth

Community Choice Financial Family of Brands • Athens (GA)

On-site
USD 42,000 - 54,000
Comprehensive training program
Learning management system access
Educational reimbursement
+3
Store Manager | Lead a Team, Earn Bonus & Benefits
Store Manager | Lead a Team, Earn Bonus & Benefits

EZCORP, Inc. • Calumet City (IL)

On-site
USD 48,000 - 62,000
Free Health Insurance*
Great Working Hours
401(k) with Company Match
+3
Retail Team Lead: Growth Path, Bonus Potential & Benefits
Retail Team Lead: Growth Path, Bonus Potential & Benefits

Texas EZPAWN L.P. • Waco (TX)

On-site
USD 25,000 - 28,000
Free Health Insurance
Competitive wages
Bonus potential
+5
Retail Shift Leader
Retail Shift Leader

EZCORP, Inc. • Stafford (TX)

On-site
USD 19,000 - 22,000
Free Health Insurance
Competitive Wages
Monthly Uncapped Bonus Potential
+5