Store Leader: Sales, Service & Operations

A&F Stores, Inc.; Westlake (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life and disability insurance

401(k) with company match

Paid Time Off

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to oversee daily store operations, staff supervision, and sales initiatives in a fast-paced retail environment. You’ll drive customer service excellence, manage staffing, and ensure brand standards across merchandising and operations.

The role emphasizes analytical decision-making, product knowledge, and teamwork to uphold the company’s culture and values while achieving sales targets.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and service mindset.
• Excellent communication and interpersonal skills for coaching and team development.
• Ability to lead, coach, and balance multiple tasks in a fast-paced environment.

Responsibilities

• Open and close routines and supervise daily store operations.
• Supervise salesfloor and stockroom to ensure excellent service and seamless operations.
• Staffing, scheduling, and payroll processing.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales while maintaining brand standards.
• Create and maintain attractive visual displays and merchandising.

Skills

Customer focus

Communication

Interpersonal skills

Team leadership

Coaching

Initiative

Multitasking

Detail orientation

Proactive thinking

Fast-paced adaptability

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to oversee daily store operations, staff supervision, and sales initiatives in a fast-paced retail environment. You’ll drive customer service excellence, manage staffing, and ensure brand standards across merchandising and operations.

The role emphasizes analytical decision-making, product knowledge, and teamwork to uphold the company’s culture and values while achieving sales targets.