Store Leader: Sales, Ops & Service

Abercrombie & Fitch Co.; Johnson City (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Healthcare (Medical, Dental, Vision)

Life and Disability Insurance

Associate Assistance Program

Parental and Adoption Leave

401(k) with Company Match

Career Development

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive store performance through analytics, service excellence, and day-to-day operations. You will supervise staff, manage opening/closing routines, and ensure in-store experience aligns with the brand.

You will train non-management teammates, coordinate staffing and payroll, maintain product knowledge, oversee visual standards, and support Omni Channel orders while upholding company values.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Leadership

Customer focus

Communication

Team building

Coaching

Initiative

Multitasking

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive store performance through analytics, service excellence, and day-to-day operations. You will supervise staff, manage opening/closing routines, and ensure in-store experience aligns with the brand.

You will train non-management teammates, coordinate staffing and payroll, maintain product knowledge, oversee visual standards, and support Omni Channel orders while upholding company values.