Store Leader: Sales, Ops & People Development

Abercrombie & Fitch; Braintree (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Job summary

Abercrombie & Fitch Co. in Massachusetts seeks an Assistant Manager to blend sales strategy with daily store operations. You’ll open and close, supervise the salesfloor and stockroom, manage staffing and payroll, and train non-management staff while ensuring exceptional customer service.

Leverage brand knowledge, lead floorset updates, mentor teams, and apply strong communication to coach others. You’ll analyze reports, protect assets, operate POS, fulfill OMNI channel orders, and champion the

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team-building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Fashion knowledge

Communication

Team leadership

Initiative

Multitasking

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. in Massachusetts seeks an Assistant Manager to blend sales strategy with daily store operations. You’ll open and close, supervise the salesfloor and stockroom, manage staffing and payroll, and train non-management staff while ensuring exceptional customer service.

Leverage brand knowledge, lead floorset updates, mentor teams, and apply strong communication to coach others. You’ll analyze reports, protect assets, operate POS, fulfill OMNI channel orders, and champion the