Store Leader: Sales, Ops & Customer Experience

Lids; Wilmington (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Collaborative work environment

Early Wage Access

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Wilmington, NC to lead daily store operations, drive sales, and deliver exceptional customer service. You will manage staff, execute training, and uphold visual merchandising standards with a focus on teamwork and performance.

This role emphasizes staffing, coaching, and adherence to company policies to ensure a smooth and engaging in-store experience for customers and fans alike.

Qualifications

• Proven ability to drive sales and reduce loss.
• Strong interpersonal and communication skills.
• Capable of working unsupervised.

Responsibilities

• Act as Manager on Duty for scheduling issues and customer concerns.
• Lead and coach store associates through training programs.
• Maintain store operations and ensure policy compliance.
• Execute merchandising, cash handling, and inventory processes.
• Open/close store per SOP.

Skills

Sales targets

Interpersonal skills

Leadership

Unsupervised work

Tools

MPOS system

Lids Custom

Job description

Lids Sports Group is seeking an Assistant Store Manager in Wilmington, NC to lead daily store operations, drive sales, and deliver exceptional customer service. You will manage staff, execute training, and uphold visual merchandising standards with a focus on teamwork and performance.

This role emphasizes staffing, coaching, and adherence to company policies to ensure a smooth and engaging in-store experience for customers and fans alike.