Store Leader: Sales, Coaching & Ops

Victoria's Secret; Burbank (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Victoria's Secret in Burbank, CA is seeking a Store Manager who leads by example and drives exceptional customer and associate experiences to grow top-line sales. The role reports to the District Manager and emphasizes coaching, operations, and brand standards across the store.

The ideal candidate will mentor leaders, manage labor and schedules, maintain visual merchandising, and execute product launches with a focus on results and brand integrity.

Qualifications

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling, and personally selling.
• Conducting associate observations and associate coaching.
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Independently managing labor hours within the store to drive top-line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including floorset mapping, product launch support, onboarding, and shipment processing.

Responsibilities

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling, and personally selling.
• Conducting associate observations and associate coaching.
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Independently managing labor hours within the store to drive top-line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including floorset mapping and execution, product launch support, onboarding, and shipment processing.
• This role requires the ability to lift and carry up to 40 pounds, frequent bending, stretching, walking, and prolonged standing.

Job description

Victoria's Secret in Burbank, CA is seeking a Store Manager who leads by example and drives exceptional customer and associate experiences to grow top-line sales. The role reports to the District Manager and emphasizes coaching, operations, and brand standards across the store.

The ideal candidate will mentor leaders, manage labor and schedules, maintain visual merchandising, and execute product launches with a focus on results and brand integrity.