Store Leader | Retail Team & Customer Experience

Lids; Tempe (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employee discount and exclusive perks

Paid Time Off

Career development and training

Uncapped monthly bonus potential

Job summary

Lids is seeking a Store Manager in Tempe, AZ to lead daily store operations, drive sales, and manage a team focused on exceptional customer experiences. You will oversee hiring, training, scheduling, and performance, while maintaining store standards and profitability.

The role requires strong supervisory and communication skills, with a focus on coaching staff and delivering results in a fast-paced retail environment. Lids offers comprehensive benefits and opportunities for career growth.

Qualifications

• Proven supervisory skills and ability to train staff.
• Strong interpersonal and communication skills.
• Willingness to travel overnight for training and meetings.

Responsibilities

• Lead store hiring strategy and onboarding.
• Drive customer service and selling strategy to achieve KPIs.
• Manage scheduling, payroll, and store operations compliance.
• Oversee product receiving, merchandising, and inventory control.
• Maintain VM standards and promotional signage throughout the store.
• Ensure accurate cash handling and inventory audits.

Skills

Leadership

Supervisory

Interpersonal skills

Communication skills

Customer service

Travel overnight

Attendance

Education

High school diploma or equivalent

Job description

Lids is seeking a Store Manager in Tempe, AZ to lead daily store operations, drive sales, and manage a team focused on exceptional customer experiences. You will oversee hiring, training, scheduling, and performance, while maintaining store standards and profitability.

The role requires strong supervisory and communication skills, with a focus on coaching staff and delivering results in a fast-paced retail environment. Lids offers comprehensive benefits and opportunities for career growth.