Store Leader - Retail Sales & Customer Experience

Bridgestone Americas, Inc.; Lilburn (GA); On-site; USD 58,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid vacation

ASE certifications

Flexible schedule

401(k) match

Daily pay

Job summary

Bridgestone Americas, Inc. is seeking an exempt Store Manager to lead a Bridgestone Retail Operations store in Lilburn, GA. You will drive sales, manage staff, control payroll, and ensure exceptional customer service while upholding company standards.

Expected schedule is 40+ hours per week, including weekends, with a pay range of $58,235.00 to $98,990.00. The role requires retail management experience and a commitment to training and development.

Qualifications

• Demonstrated success in retail sales management.
• Problem solving skills related to customer complaints.
• Ability to manage inventory, scheduling, and displays.
• Assist customers for sales and resolve issues to ensure loyalty.
• Strong teammate and customer communication skills.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Staff scheduling

Payroll control

Inventory management

Merchandising

Negotiation & conflict resolution

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Americas, Inc. is seeking an exempt Store Manager to lead a Bridgestone Retail Operations store in Lilburn, GA. You will drive sales, manage staff, control payroll, and ensure exceptional customer service while upholding company standards.

Expected schedule is 40+ hours per week, including weekends, with a pay range of $58,235.00 to $98,990.00. The role requires retail management experience and a commitment to training and development.